Platform Rules
Enterprise
Product & Pricing
Product & Pricing
| # | Rule | Connection |
|---|---|---|
| 1 | For all products except AQUAGOLD, pricing starts with the applicable original unit or pack price, subtracts the account tier percentage, then rounds the final unit price up to the next whole dollar. | Connected |
| 2 | AQUAGOLD uses the same pricing across all tiers: 25% off the base price for 0-7 units, $149/unit for 8-19 units, and $75/unit from 20 units. | Connected |
AQUAGOLD®
Connected| Units | All tiers = 25% off | ||||
|---|---|---|---|---|---|
| 0-7 units (Base price $225) | $169 | ||||
| 8-19 units (8-pack price $149) | $149 | ||||
| 20+ units (20-pack price $75) | $75 | ||||
SKINWORKOUT® Intensifier
Connected| Units | Basic - 0% | Pearl White - 10% | Rose Gold - 15% | Sapphire Blue - 20% | Jet Black - 25% |
|---|---|---|---|---|---|
| 0-4 units (Base price $85) | $85 | $77 | $73 | $68 | $64 |
| 5-19 units (5-pack price $79) | $79 | $72 | $68 | $64 | $60 |
| 20+ units (20-pack price $74.75) | $75 | $68 | $64 | $60 | $57 |
SKINWORKOUT® G.A.
Connected| Units | Basic - 0% | Pearl White - 10% | Rose Gold - 15% | Sapphire Blue - 20% | Jet Black - 25% |
|---|---|---|---|---|---|
| 0-7 units (Base price $75) | $75 | $68 | $64 | $60 | $57 |
| 8-19 units (8-pack price $61.88) | $62 | $56 | $53 | $50 | $47 |
| 20+ units (20-pack price $49.75) | $50 | $45 | $43 | $40 | $38 |
SKINWORKOUT® T.T.
Connected| Units | Basic - 0% | Pearl White - 10% | Rose Gold - 15% | Sapphire Blue - 20% | Jet Black - 25% |
|---|---|---|---|---|---|
| 0-7 units (Base price $75) | $75 | $68 | $64 | $60 | $57 |
| 8-19 units (8-pack price $61.88) | $62 | $56 | $53 | $50 | $47 |
| 20+ units (20-pack price $49.75) | $50 | $45 | $43 | $40 | $38 |
SKINWORKOUT® U.R.
Connected| Units | Basic - 0% | Pearl White - 10% | Rose Gold - 15% | Sapphire Blue - 20% | Jet Black - 25% |
|---|---|---|---|---|---|
| 0-7 units (Base price $75) | $75 | $68 | $64 | $60 | $57 |
| 8-19 units (8-pack price $61.88) | $62 | $56 | $53 | $50 | $47 |
| 20+ units (20-pack price $49.75) | $50 | $45 | $43 | $40 | $38 |
AQUAGOLD® Brochure Packs
Connected| Units | Basic - 0% | Pearl White - 10% | Rose Gold - 15% | Sapphire Blue - 20% | Jet Black - 25% |
|---|---|---|---|---|---|
| All units (Base price $18) | $18 | $17 | $16 | $15 | $14 |
Tiers
Tiers
| Item | Basic | Pearl White | Rose Gold | Sapphire Blue | Jet Black | Connection |
|---|---|---|---|---|---|---|
| Qualification window | Calendar year | Connected | ||||
| Units threshold | 0 | 5,000 | 7,500 | 10,000 | Invitation-only | Connected |
| Monthly shipping credits | $0 | $100 | $200 | Free shipping | Free shipping | Connected |
| # | Rule | Connection |
|---|---|---|
| 1 | New enterprise accounts begin at the starting tier assigned during Control Room prefill. | Connected |
| 2 | If an enterprise account does not secure a higher tier during the calendar year, it returns to Basic for the following year. | Connected |
| 3 | If an enterprise account completes a full calendar year on Basic and still remains at Basic for the next year, it is moved back to Provider status. | Connected |
Badge & Bonus
Badge & Bonus
| Badge | Trigger | Reward | Expiry | Connection |
|---|---|---|---|---|
| Discovery | First non-AQUAGOLD SKU | $1,000 Bonus | 90 days | Connected |
| Ascent | 6,000 units | $5,000 Bonus | 90 days | Connected |
| Horizon | 7,000 units | $5,000 Bonus | 90 days | Connected |
| Altitude | 8,000 units | $5,000 Bonus | 90 days | Connected |
| Zenith | 9,000 units | $5,000 Bonus | 90 days | Connected |
| Summit | 10,000 units | $5,000 Bonus | 90 days | Connected |
| # | Rule | Connection |
|---|---|---|
| 1 | The New SKU badge can only be earned once ever by an enterprise account. | Connected |
| 2 | Bonus applies to the enterprise account, not to one individual location. | Connected |
| 3 | Bonus is optional at checkout: the enterprise user chooses whether to use it and enters the amount to apply. | Connected |
| 4 | If an enterprise account downgrades to Provider, enterprise Bonus history is preserved on the enterprise account for audit. | Connected |
| 5 | Bonus badge rewards are attached to the calendar year and expire 90 days after the specific milestone is reached. | Connected |
| 6 | Badge unlock animation and milestone email are future reward moments, not launch-blocking platform rules. | Reference Only |
Shipping
Shipping
| Tier | Monthly Shipping Credit | Connection |
|---|---|---|
| Basic | $0 | Connected |
| Pearl White | $100 | Connected |
| Rose Gold | $200 | Connected |
| Sapphire Blue | Free shipping | Connected |
| Jet Black | Free shipping | Connected |
| # | Rule | Connection |
|---|---|---|
| 1 | Shipping options and prices are quoted from Shopify carrier rates per location at checkout. | Connected |
| 2 | Monthly shipping credit resets on the first day of each month, and unused credit does not roll over. | Connected |
| 3 | If the monthly shipping credit bank is exhausted, the remaining shipping charge is included in checkout instead of disappearing. | Connected |
| 4 | Shipping service is selected per location, not once for the whole enterprise order. | Connected |
| 5 | A location with 20 or more total counted units receives free shipping for that location. | Connected |
| 6 | AQUAGOLD brochure packs do not count toward the 20-unit free-shipping threshold. | Connected |
| 7 | Monthly shipping credits are shared across the enterprise account, not tracked per location. | Connected |
| 8 | Monthly shipping credits are only used for small orders that do not qualify for free shipping. | Connected |
| 9 | Sapphire Blue and Jet Black receive free shipping regardless of monthly credit balance. | Connected |
| 10 | When shipping is free, the user still selects the shipping service and the selected service displays as free. | Connected |
Provider / Client
Products
Products
| 1 | Products only appear for the role whose Shopify collection contains them. |
| 2 | Basic users see the same currently released product families as Pearl White users. |
| 3 | Locked families do not unlock based on status for now because those product lines are not ready yet. |
Tiers
Tiers
| Tier | Client Threshold | Provider Threshold | Bonus Rate | Duration |
|---|---|---|---|---|
| Basic | $0 | $0 | 0% | UTC calendar year; reached tier is kept through next year |
| Pearl White | $25,000 | $50,000 | 10% | UTC calendar year; reached tier is kept through next year |
| Rose Gold | $50,000 | $75,000 | 15% | UTC calendar year; reached tier is kept through next year |
| Sapphire Blue | $75,000 | $100,000 | 20% | UTC calendar year; reached tier is kept through next year |
| Jet Black | Invitation-only | Invitation-only | 25% | UTC calendar year; reached tier is kept through next year |
| 1 | Tier qualification is based on card loads and admin tier-credit adjustments, not order spend. |
| 2 | Provider/client tier qualification uses UTC calendar-year totals. A reached public tier is kept for the rest of the current UTC year and all of the next UTC year. |
| 3 | 2026 is a launch edge-case year: provider/client accounts start at least Pearl White through December 31, 2026. |
| 4 | Provider/client accounts created from January 1, 2027 onward start at Basic unless same-year card loads or admin tier-credit adjustments qualify them higher. |
| 5 | When a user qualifies for a higher public tier, the tier upgrade applies immediately. |
| 6 | Jet Black is invite-only and is not reached automatically by card-load volume. |
Bonus
Bonus
| 1 | Each earned or manually granted bonus lot expires 90 days after it becomes available. |
| 2 | Card-load bonus remains locked for 24 hours before its 90-day expiry window starts. |
| 3 | Bonus can be used for products, but the user can choose not to apply bonus to an order. |
| 4 | Bonus can cover shipping only when the available bonus covers the full selected shipping amount; the user can choose not to apply bonus to shipping. |
| 5 | Already-earned bonus does not recalculate when the user later reaches a higher tier. |
| 6 | If a card load crosses a tier threshold, the bonus is prorated by tier band instead of applying the final tier rate to the full load. |
| 7 | Bonus rounds down for card loads below $100, then rounds up to the nearest whole dollar for card loads of $100 or more. |
| 8 | New card loads and manual grants do not extend older bonus expiry dates. |
| 9 | When a user applies bonus at checkout, the platform spends the soonest-expiring available bonus first. |
Shipping
Shipping
| 1 | Shipping options and prices are quoted from Shopify carrier rates at checkout. |
| 2 | Provider/client does not receive enterprise free-shipping thresholds, tier waivers, or monthly shipping credits. |
| 3 | Bonus applies to shipping only when it covers the full selected shipping amount. |